Change passwords

Change your password or have an administrator change it for you.

Change your own password

This section describes how to change your own password on Saas and on-premises.

SaaS

Log into MyAccount and change your password in the user area.

On-premises

On-premises users can follow these instructions to change their own passwords.

Note: If the shared space admin is not assigned any other role, the shared space admin cannot change his/her own password.

  1. In the top banner, click .

  2. Under your user details, click Change Password.

  3. Enter your old password. If you do not remember your old password, ask your shared space admin to change it for you.

  4. Enter a new password and confirm it.

  5. Passwords must be at least 8 characters long, and contain at least one capital letter, one lower case letter, and one number or symbol.

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Change another user's password (on-premises)

Shared space admins and workspace admins can follow these instructions to change another user's password.

Note: As a shared space admin, you can change passwords for any user, but you cannot change your own password if that is your only assigned role.

  1. In Settings , click Spaces and select a space or workspace.

  2. In the Users tab, click a row to select a user. You can change the password of only one user at a time.

  3. Click Change Password.

  4. Enter a new password and confirm it.

    Passwords must be at least 8 characters long, and contain at least one capital letter, one lower case letter, and one number or symbol.

  5. Click Change Password.

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See also: