Download Help Center

Our Help Centers provide you with comprehensive user assistance. We recommend that you use the online version of the Help Center for the most recent updates available.

If your organization has firewall restrictions that prevent you from using the Performance Center or ALM online Help Center, switch to the local mode, and save the Help Center files locally on your Performance Center or ALM machine.

Note: To view the Help Center in Internet Explorer, you need to enable Javascript (Active scripting) in your browser settings (Tools > Options > Security > Internet > Custom Level).

Access your local Performance Center help

  1. Download and extract the Performance_Center_Help_1261.zip file to the following locations on your Performance Center server:

    For My Performance Center <PC Server Installation directory>\PCWEB

    For Performance Center Administration

    <PC Server Installation directory>\PCWEB_Admin
  2. In ALM, open Site Administration. In the Site Configuration tab, change the USE_LOCAL_HELP parameter from N (the default setting) to Y so that the local help is used by default.

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Access your local ALM help

For details on how to download and access the ALM Help Center, see Setting ALM Help Center Modes in the ALM Help Center.

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