New Relic monitor

This section explains how to use the New Relic monitor. The New Relic monitor provides information on the availability and performance of software applications and the impact on user experience measured by the New Relic Digital Intelligence Platform, an application performance monitoring tool.

Prerequisites

For the supported server versions, see the Integration with non-Micro Focus products section of the System Requirements.

Since New Relic is a cloud-based application, if you use a corporate proxy on your network, you need to set up a web proxy to collect data from it. To do so, on the Performance Center server, open the PCWEB\Web.config file in a text editor, and add the following under the configuration > system.net section of the file:

<system.net>
  <defaultProxy enabled="true">
<proxy proxyaddress="http://<PROXY_ADDRESS>:<PORT>" bypassonlocal="True" />
</defaultProxy>
</system.net>

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Set up the New Relic monitor

  1. From the Performance Center navigation toolbar, click and select Monitors (under Assets).

  2. In the test resource tree, select an existing monitor profile, or click New Monitor Profile and create a new monitor profile.

  3. In the Monitor Profile page, click Add Monitor and select New Relic.

  4. In the New Relic page, enter the server details:

    UI Elements

    Description

    API Key

    Enter the API key of the New Relic server.

    Application Filter (Optional) Enter a string by which to filter the list of application monitored by New Relic.
  5. Click Get Applications and select the application that you want to monitor. If you entered an application filter, only applications matching the filter string are listed. Clear the filter to display all available applications monitored by New Relic.

  6. Click Get Counters to display a list of available metrics and counters per metric from the selected New Relic application, and select the relevant measurements that you want to monitor.

    For detailed information on the performance measurements that New Relic can monitor, refer to the New Relic documentation.

    For New Relic API keys, see https://docs.newrelic.com/docs/apis/rest-api-v2/requirements/api-keys.

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Notes and limitations

New Relic is a cloud-based solution, and as a result is more likely to have longer latency. The New Relic default sampling rate is every 1 minute. This means that data is slightly delayed in arriving relative to other monitors which provide a much more granular data sampling. It also affects the time it takes to fetch data from New Relic when configuring the monitor profile.

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See also: