Manage tenants in Site Management

When logging into LoadRunner Enterprise as a site management user, you have access to the Site Management console where you can define and manage all shared spaces (tenants). The Site Management console is not visible to users with admin or user roles.

Log onto Site Management

This task describes how to launch Site Management on your machine from your Web browser.

  1. Open your Web browser (Chrome, Internet Explorer, Edge, Firefox and Safari are supported) and type the Site Management URL in the following format:

    http://<LoadRunner_Enterprise_Server_name>/Site

    The Site Management Login window opens.

  2. In the User Name box, type your user name. Only a site management user can log on to Site Management.

    The first time you log in to Site Management, you must use the user that you specified during the LoadRunner Enterprise installation. After you log in to Site Management, you can define additional site management users. For details, see Create and manage site management users.

  3. In the Password box, type the site management user's password.

  4. Select the language for displaying the Site Management user interface.

    The multilingual user interface, or MLU, provides support for multiple languages on a single instance of LoadRunner Enterprise without having to install language packs. Supported languages are English, French, German, Japanese, Russian, Simplified Chinese, and Korean.

  5. Click the Login button. Site Management opens to the Tenants page. For details, see Manage tenants below.

Tip: To avoid having the same user name and password in LoadRunner Enterprise and the Site Management console, we recommend creating a new site management user and deleting the default configuration user from Site Management.

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Manage tenants

In Site Management > Tenants, site management users can create and manage tenants. The tenant details, status (active or inactive), and the administrator for each tenant are displayed.

A default tenant is created automatically, and the default site management user (the user defined during installation) is assigned as the administrator for this tenant.

As a site management user, use this page to:

Action Description
Create new tenants
  1. Click Add Tenant.

  2. Enter a unique name for the new tenant, and add a description (optional).

  3. Enter the credentials of the admin user for managing that tenant and click Save. The tenant is added to the Tenants list, and the following details are displayed: unique tenant ID, creation date, status, database server and data source, Tenant Admin and Site Management schemas, repository path, and the tenant login URL.

Connect to a tenant

Click the Connect link in the grid to connect directly to a tenant.

Alternatively, you can copy the tenant's login URL from the Tenants grid ( Copy URL) or the Tenant Details page to a browser, and bookmark the link.

Note: You can only connect to a tenant that has an Active status.

Rename tenants To edit a tenant name, click the tenant name link in the grid, and rename the tenant in the Tenant Details page.
Remove tenants

Select a tenant in the grid and click Remove. The tenant is deleted from the Tenants grid and its details are deleted from the server (the tenant database schemas and file repository are not deleted from the database).

Note:

  • A tenant cannot be deleted until all tenant jobs have stopped.

  • Restoring tenants is not currently supported.

Activate or deactivate tenants

You can deactivate a tenant by selecting it and clicking Deactivate or by changing its status to Inactive in the Tenant Details page. This enables you to block access to a tenant. When you deactivate a tenant, the tenant data is kept. If needed, you can reactivate a tenant by clicking Activate or by changing its status to Active.

Note:

  • Changing tenant status is allowed only if all the selected tenants have the same status. You cannot change the status of the default LRE tenant.

  • We recommend that you deactivate a tenant before you change any data that may cause inconsistency for connected users. Users that are currently connected to the tenant cannot perform any new actions.

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Create and manage site management users

You can create additional Site Management users and perform the following tasks from Site Management > Users:

Add new site management users

Click Add User and enter a user name, password, and email for the new site management user, and set the user's status (active or inactive). Only active site management users can log onto Site Management.

Note: When you create site management users, you need to add them to LoadRunner Enterprise Administration as Site Admin users before they can log onto LoadRunner Enterprise Administration and configure lab resources for the tenant. For details, see Define a LoadRunner Enterprise site administrator.

Activate or deactivate site management users

You can deactivate a site management user by selecting it and clicking Deactivate or by changing its status to Inactive in the User Details page. This enables you to block access to a site management user. When you deactivate a site management user, the user's data is kept. If needed, you can reactivate a site management user by clicking Activate or by changing its status to Active.

Note: There must be at least one active site management user at all times.

Reset password

In the grid, click the user name link of a site management user whose password you want to reset to open the User Details page. Enter a new password for the site management user.

Remove site management users

In the grid, select a site management user and click Delete User.

Note: You can only delete the default LRE Admin user from Site Management after another site management user has been created.

Export site management user details to Excel Click Export to XLS to export site management user details to an Excel file. The Excel file is downloaded to the Downloads folder of the client user.

For more on site management users, see User roles.

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Check the tenant server

A site management user can perform the following checks on the tenant server from Site Management > Servers:

Action Description
Run the server check

Click Check Server to run the server checks. This displays the current state of the server, and whether the last performance, connectivity, configuration, and installation check passed or failed.

Update server details Click the name link of the LoadRunner Enterprise tenant server in the grid to open the Server Details page. You can update the internal and external URLs and deactivate and activate the server state.
View each server check step

To view the status of each step of the server checks, click the name link of the LoadRunner Enterprise tenant server in the grid, and select Check Server Status. This includes the category and sub-areas in which the feature checks the server, the expected and actual results, status, and errors (if an error occurred during the check).

Change the server state

You can change the state of the server by selecting it and clicking Non-Operational in the Server Details page. This enables you to block access to a server. You can make the server available by changing its state to Operational.

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Check tenant log files

You can view events associated with tenants directly from the Site Management console by selecting Site Management > Logs.

You can perform the following actions from the Logs grid:

Action Description
View log details

To view a log, select a log type (W3WP or LRE Core API) and the specific file to display.

Each row in the log displays an event with its severity level (Error, Warning, Debug, and Info), date and time that the event occurred, and the text message that was generated during the event. Events are listed in chronological order with the most recent one being listed at the top.

You can drill down on each event to see the following:

  • Raw Message. This is the same information as Message in an easy to read format.

  • Stack Trace. Stack trace is disabled by default for security reasons. If you want to display stack trace information in the Site Management console, you can enable it as follows:

    1. Navigate to <LoadRunner Enterprise server installation>\LRE_BACKEND and open the appsettings.default.json file.

    2. In the Logging section, add "ShowStacktraceInUi":"true".

Click Columns to display additional log information (Process, Thread, Logger, and Context).

Display other log files

You can display log files not located in the default log directory (provided they have the same format), by clicking Browse File and selecting a file, or by dragging and dropping the file on the grid.

When a log from a different directory is displayed, the default log selection fields at the top of the grid are disabled. Click Clear to clear the grid and enable the default log selection fields.

Filter

To filter the information being displayed in the grid, click and define a filter condition based on values of that field. For details, see Filter.

Export log files

To export information displayed in the Logs page to an Excel file, click Export to XLS. Data displayed in the Logs page is saved to an Excel file and downloaded to the Downloads folder of the client user.

Download log file

To download a log file, click Download Selected File. This file contains all the data from the selected log file.

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Define additional Tenant Admin users

A Tenant Admin user is responsible for configuring its respective tenants in LoadRunner Enterprise Administration.

After the site management user has created the initial Tenant Admin user in Site Management, the site management user or initial Tenant Admin user can define additional admin users in LoadRunner Enterprise Administration who can then log into their respective tenants and start configuring them.

Note:  

  • A Tenant Admin user has restricted access in LoadRunner Enterprise Administration. For details, see Administrator user types.

  • Only a Site Admin or a Tenant Admin user in LoadRunner Enterprise Administration can define other users as Tenant Admin users. For details on the different user types, see Administrator user types.

To define additional Tenant Admin users:

  1. Log onto LoadRunner Enterprise Administration. For details, see Log onto LoadRunner Enterprise Administration.

  2. In LoadRunner Enterprise Administration, select Management > Users, and click Add User on the Users toolbar.

  3. Enter the user details in the Create User page. For details, see Create a new user.

    • If you logged onto LoadRunner Enterprise Administration as the LRE Admin user, select the Admin User check box, and choose Tenant Admin.

    • If you logged onto LoadRunner Enterprise Administration as a Tenant Admin user, select Tenant Admin.

  4. To assign projects and roles to a user, see Manage tenants in Site Management.

  5. Click Save to add the new user to the Users grid.

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See also: