Restrictions on Configuring and Using Workflow Step Source

The following restrictions apply to workflow step sources:

  • You cannot delete a step source that is in use in a workflow.

  • You cannot change a validation for a step source that is in use. If you must change the validation, copy the associated step source, and then configure a new validation.

  • You must enable the workflow step source before you can add it to a workflow.

  • Only add step sources to a workflow if the workflow has a matching workflow scope, or the step source scope is set to All.

  • You cannot delete a workflow step in a workflow that has processed a request, package line, or release. Deleting the step would compromise data integrity. Instead, remove all transitions to and from the workflow step, and then disable the step.

  • If Mobility Access is enabled in your PPM Center system, make sure that the name of any validations you create for custom decision workflow step sources contain no single quote (°Æ) characters. Otherwise, the Mobility Access feature cannot work correctly. For information about Mobility Access, see PPM Mobility Access.