Supported PPM-JIRA field type mappings

The following table lists the PPM-JIRA field type mappings for PPM version 9.54.

PPM Field Type Sync Direction JIRA Field Type Notes

Text Field

Text Area

From PPM to JIRA

User Picker (single user)

User Picker (multiple users)

  • Sync successfully when PPM passes emails address, username, or full name existing in JIRA.
  • Only support passing a single user each time.

Text Field

Text Area

From JIRA to PPM

User Picker (single user)

User Picker (multiple users)

Use email address to find matching user in PPM.

  • If the user exists in PPM, the PPM field displays the user's full name in PPM.
  • If the user does no exist in PPM, the PPM field displays user's full name in JIRA.

Multiple users are separated by ";".

User

User List

From PPM to JIRA

Text Field (multi-line)

Text Field (single line)

Users are synced to JIRA by full names, separated by ";".

User

User List

From JIRA to PPM

Text Field (multi-line)

Text Field (single line)

Sync successfully when JIRA passes full names or usernames existing in PPM.

When JIRA passes a full name or username not existing in PPM, the PPM field keeps the old value.

Support sync of multiple users per time.

User

User List

From PPM to JIRA

User Picker (single user)

User Picker (multiple users)

Sync successfully when PPM passes email address or username existing in JIRA.

When PPM passes an email address or username not existing in JIRA, the JIRA field is cleared.

If PPM "User List" field type is mapped with JIRA "User Picker (single user)" field type, a random user that exists in JIRA is synced to JIRA.

User

User List

From JIRA to PPM

User Picker (single user)

User Picker (multiple users)

Sync successfully when JIRA passes email address existing in PPM.

When JIRA passes an email address not existing in PPM, the PPM field is cleared.

If JIRA "User Picker (multiple users)" field type is mapped with PPM "User" field, a random user that exists in PPM is synced to PPM.

Text Field

Text Area

Bi-directional

Text Field (multi-line)

Text Field (single line)

PPM page will issue an error if PPM passes text that exceeds the JIRA field length.

The PPM field content will be truncated if JIRA passes text that exceeds PPM field length.

Auto Complete List

Drop Down List

Bi-directional

Select List (multiple choices)

Select List (single choice)

If a multi-select field is mapped with a single-select field, the single-select field value is randomly mapped to one value in the multi-select field.

Auto Complete List (SQL-Custom)

Drop Down List (SQL-Custom)

Bi-directional

Select List (single choice)

Sync successfully when both side pass values existing in the other side.

PPM page will error out If PPM passes a value not existing in JIRA.

Only support sync of a single value per time.

Auto Complete List

Drop Down List

From PPM to JIRA

Text Field (multi-line)

Text Field (single line)

Multiple values are separated by ";".

Auto Complete List (SQL-Custom)

Drop Down List (SQL-Custom)

From PPM to JIRA

Text Field (multi-line)

Text Field (single line)

Multiple values are separated by ";".

Text Field

Text Area

From JIRA to PPM

Select List (multiple choices) Select List (single choice) Multiple values are separated by ";".