Request Detail Page, Notes Section

The Notes section of a detail page contains:

• Notes added for the request.

  All Notes sections include the Add Notes section. The Existing Notes section is displayed after the first note is added and the request is saved.

• Value change history of fields that have the attribute Notes History set to Yes.

  Record format for table component field value changes

  • When a new line is added, PPM records the new values of each cell of the new line.

    <Table_comp_field_name>|#<line_seq>+|<column_name> set to <new_value>

    Example: For example:

    Resources|#3+|Number set to 4

    Resources|#3+|Resource set to Jason

    Resources|#3+|Type set to Employee

  • When an existing line is deleted, PPM records the old values of each cell of the line.

    <Table_comp_field_name>|#<line_seq>-|<column_name> changed from <old_value> to blank

    Example: For example:

    Resources|#3-|Number changed from 4 to blank

    Resources|#3-|Resource changed from Jason to blank

    Resources|#3-|Type changed from Employee to blank

  • When a cell of an existing line is modified, PPM records both the old and new values of the cell.

    <Table_comp_field_name>|#<line_seq>|<column_name> changed from <old_value> to blank

    Example: For example: Resources|#1|Number changed from 5 to 4

  Limitation: If a table component field name contains the pipe character "|", the Notes section does not display the character for the table component field.

The Notes section is included in the request creation process and continues with request until resolution.