The Survey Results report shows the results from a specified survey request.
Use the filter fields in the Report Parameters section to define the results of the report. The threshold filters color-code the number of responses by the response rate percentage. Use the color coding to visually distinguish the number of acceptable, borderline, and unacceptable responses.
When you send out a survey, you ask the respondents to rate specific areas of one or more applications. The Survey Results report is a snapshot of the current responses to the survey.
The Survey Results report shows the areas that were rated, the number of responses for the areas, the percentage of responses for the areas, and the distribution of the responses among the ratings. If you selected Yes for the Show Blanks in Distribution? field, the number of non-responses are included in the distribution.
Use the Survey Results report to:
Determine the overall response rate to the survey. At the bottom of the report is a summary of the total number of responses and percentage of completed responses. If you have enough responses, you may choose to close the survey.
Determine if you are satisfied with the number of responses you have received for any given area by looking at the number of responses, number of non-responses, and the response rate percentage. If the number of responses is low for a specific area, you may choose to send an email to the respondents asking them for more information in the specific area.
Analyze the current ratings for a given area. You can see what areas of the application your respondents liked or disliked the most. You can determine the strengths and weaknesses of the application based on the responses.