You can define a request to transition regardless of the step's actual results. For example, you may want to run a subworkflow to perform server maintenance after the on-call server contact is identified. To do this, add a transition from the Specify Contact step to the subworkflow. Because the next step in the process does not depend on the result of the step, it is appropriate to use the All Results transition. To do this, define a transition from the step, and then select All Results.
Consider using an All Results transition to start a sub-process. Note that you can still define transitions based on Specific Results or errors when you select All Results. Later, you can use an AND condition workflow step to bring the process together.