To create a new contact:
On the PPM Workbench shortcut bar, click Demand Mgmt > Contacts.
The Contact Workbench opens.
Click New Contact.
The Contact window opens.
Provide the information described in the following table.
First name of the contact.
Last name of the contact.
PPM username for the contact. This field is populated from the KNTA - User Id - All Validation auto-complete and cannot be edited.
Phone number of the contact.
Email address of the contact.
Company that employs the contact. This field is populated from CRT - Company Validation auto-complete and cannot be edited.
Select Yes to make the notification available to the system.
In the Contact window, click OK.
The changes to the notification template are saved.