Application Entity Sections

The following sections are included in an application entity. When creating, searching for, or editing an application entity, you enter or update information in one or more of these sections. Descriptions of each section and the fields they contain are provided in this appendix.

  • Identity. The fundamental information that identifies the application.

  • Contacts. The key contacts and stakeholders of the application.

  • Business Environment. The critical business properties of the application.

  • Technical Environment. The technologies used in the construction of the application, connectivity to other systems, and planned disposition.

  • Budget & Resources. The nominal return, total cost of ownership, direct and indirect annual revenue, and average headcount supporting the application.

  • Service & Support. The supporting environment and quality issues.

  • Usage & Scale. The usage-based size measurements.

  • Rating. The subjective measurements that reflect the business view of the application. These measurements are relative to the overall enterprise application portfolio.

  • Score. The computed scores and adjustment factor for the total score.

Note: The application entity also has Notes, Status, and References sections. For descriptions of these sections, see the description of the request details page in the Demand Management User Guide.