Scheduling Notifications

Use the Interval field in the workflow step to specify when to send the notification. The interval determines how frequently the notification is sent.

To send the time notification are sent:

  1. In the Workflow Step window, click the Notifications tab.

    See Configure notifications for workflow steps .

  2. Click New.

    The Add Notification for Step window opens.

  3. Click the Setup tab.

  4. From the Interval list, select one of the following:

    • Select 8:00 AM Daily M-F to have the notification sent every workday at 8:00 a.m. starting on the next workday after the notification event occurs.

    • Select Hourly M-F to have the notification sent every hour, starting on the next available workday after the notification event occurs.

    • Select Immediate to have the notification sent immediately.

    Caution: If you select an interval other than Immediate, consider the following:

    • Because PPM has an internal counter, a user can receive a notification before than the interval elapses, but not later than set.

    • PPM does not generate a new notification with the passing of each interval. To generate a new notification, action is required.

  5. Click OK.

  6. In the Workflow Step window, click OK.