Configuring Ownerships of Request Types

To configure request type ownership groups, you add security groups to the Ownership tab. If no ownership groups are associated with the entity, the entity is treated as global, and any user who can edit request types can edit, copy, or delete the entity. For more information about access grants, see the Security Model Guide and Reference.

If a security group is disabled or loses the its ability to edit a request type, that group can no longer edit the entity.