Enabling Service for Requests

With administrator privileges, you can enable a service field on the request creation page in PPM, so that users can associate their requests to a related service when they create and submit the requests.

To enable the Service field in the request creation page, perform the following tasks:

1. Enable Service Field Group for Request Header Type

2. Enable Service Field Group for Request Type

Then users can specify a service when they create and submit their requests. For information about specifying a service, see the Demand Management User Guide.