Configure timeouts for workflow steps

Timeouts determine how long a workflow step can remain eligible before generating an error. You can the Timeout tab in the Workflow Step window to set a timeout for the workflow step.

To set timeouts for a workflow step:

  1. From the Workbench shortcut bar, select Configuration > Workflows.

  2. Open a workflow.

  3. In the Workflow window, click the Layout tab.

  4. Right-click a workflow step, and then click Edit on the shortcut menu.

  5. In the Workflow Step window, click the Timeout tab.

  6. Configure the timeout as follows:

    • Use Workflow Step Source. This setting determines the timeout for the workflow step. The Timeout and Interval fields are disabled.

    • Specific Value. You can type a timeout value for the workflow step based on the Timeout Type field value.

  7. Click Apply.