Deleting IT Demand Request Types from Demand Sets

To delete an IT demand request type from a demand set:

  1. Log on to PPM.

  2. From the menu bar, select Open > Administration > Demand Sets & Processes > Manage Demand Sets.

    The Demand Sets page opens.

  3. Click the name of a demand set.

    The Demand Set page for the demand set opens.

  4. Click the Request Types tab.

  5. In the Request Types field, select an IT demand request type.

  6. Below the Request Types field, click Remove.

    The request type is removed from the Request Types field.

  7. In the Demand Set page, click Done.

    A message window opens.

  8. Read the message and click OK.

    The request type is removed from the demand set.