Change Management Portlets to Display KPIs

ALM provides several portlets that can be added to your PPM Dashboard to provide real-time views into several key performance indicators (KPIs).

• ALM - My RFCs Portlet

  The ALM - My RFCs portlet is provided to users with the role of Change Manager. The portlet lists RFCs that have been created by or assigned to the logged-on user.

  Table 3-9 describes the filter fields for the portlet.

  Table 3-9. ALM - My RFCs portlet filter fields

  Field Name	Description
  Request Type	Request type to filter on
  Category	Category of the RFC

  Figure 3-14 shows an example ALM - My RFCs portlet.

  Figure 3-14. ALM - My RFCs portlet
  

• ALM - Open RFCs Portlet

  The ALM - Open RFCs portlet is provided to users with the role of Change Manager. The portlet lists RFCs that are currently being worked on.

  Table 3-10 describes the filter fields for the portlet.

  Table 3-10. ALM - Open RFCs portlet filter fields

  Field Name	Description
  Request Type	Request type to filter on
  Assigned To	User to whom the RFC is assigned
  Category	Category of the RFC

  Figure 3-15 shows an example ALM - Open RFCs portlet.

  Figure 3-15. ALM - Open RFCs portlet
  

• ALM - RFCs By Category Portlet

  The ALM - RFCs By Category portlet is provided to users with the role of Change Manager. The portlet displays a pie chart showing the percentage of RFCs in each category.

  The only filter field for the portlet, Request Type, is the request type to filter on.

  Figure 3-16 shows the ALM - RFCs By Category portlet.

  Clicking the pie chart drills down to a list portlet.

  Figure 3-16. ALM - RFCs By Category portlet
  

• ALM - RFCs By Reason for Change Portlet

  The ALM - RFCs By Reason for Change portlet is provided to users with the role of Change Manager. This portlet displays a pie chart showing the percentage of RFCs by each type of change being considered (for example, new feature, enhancement, or defect fix).

  Table 3-11 describes the filter fields for the portlet.

  Table 3-11. ALM - RFCs By Reason for Change portlet filter fields

  Field Name	Description
  Request Type	Request type to filter on
  Status	Status of the RFC

  Figure 3-17 shows an example ALM - RFCs By Reason for Change portlet.

  Clicking the pie chart drills down to a list portlet.

  Figure 3-17. ALM - RFCs By Reason for Change portlet
  

• ALM - RFCs By Status Portlet

  The ALM - RFCs By Status portlet displays a pie chart showing the percentage of RFCs of each status.

  The only filter field for the portlet, Request Type, is the request type to filter on.

  Figure 3-18 shows an example ALM - RFCs By Status portlet.

  Clicking the pie chart drills down to the ALM - RFCs By Status - List portlet.

  Figure 3-18. ALM - RFCs By Status portlet