Configuring the PPM Adapter Attributes

Specify the adapter attributes of the PPM adapter configuration file, such as the adapter name and the service desk application, as described in the table below.

Table 4-4. PPM Center adapter attributes

Attribute Name (*Required)


Default Value


Logical name that represents the adapter name on the client machine. For example:


This name is also used for the scripts (.ext) directory. (See Location and Naming of the PPM Adapter Configuration File.)



Unique, logical name for the PPM system you are using.

For example:




Number of tickets that the adapter processes at a time.



Times of day that the adapter polls PPM for changes, formatted as a list of cron expressions separated by the new line character.

For example:

30 * * * * <new line> 0 * * * *



Frequency (in seconds) that the adapter polls PPM for changes.

If polling-schedules and polling-frequency are unspecified, then the default polling-frequency is 30 seconds, starting when you restart the PPM Server.