Note: These procedures are to verify that the implementations were done successfully.

Caution: These verifications must be done in this order.

To verify that the field was added to the PPM project

  1. Log on to PPM as a user with administrative privileges.
  2. Navigate to Search > Projects.
  3. From the Search Projects window, search and open your project.
  4. Within the project, go to the Project Details tab.
  5. Confirm that the Service field exists and that you can use it to add CIs from UCMDB.

    1. In the Service field, click the Choose Services button on the right-hand side of the field.
    2. Confirm that you can select CIs from UCMDB.

To verify that UCMDB CIs can be added to a PPM task

  1. In PPM, navigate to Search > Projects.
  2. Search for and select your project.
  3. In the Project Summary tab, click Edit Work Plan.
  4. Double-click the task to which you want to add the UCMDB Service CI.
  5. In the Service field, click the Choose Service button.
  6. Verify that the services in the list are the CIs from UCMDB that you wish to integrate with PPM, and select a service.
  7. Click Save.
  8. Confirm that the service was successfully added to the Service field and click Done.