Analyzing Issue Activity

Program Management can display an issue activity graph that lets you view how many issues were created and how many resolved each month (or week) during a time range that you specify.

To view issue activity:

  1. Log on to PPM.

  2. From the menu bar, select Open > Program Management > Issues > Analyze Issue Activity.

    The Issue Activity: Creation and Resolution over Time page opens.

  3. In the Filter By section, provide the following information:

    Field Name

    Description

    Show

    The type of request to view. Use the default selection (Issues).

    Program Name

    The name of the program for which you want to view issue resolution information.

    Projects

    The names of the projects linked to the selected program for which you want to view issues (escalated) information. If you leave the Projects field empty, Program Management displays issue resolution time information for issues escalated to the program level from all projects linked to the program.

    Resolution Date

    The date range for which you want to view issue resolution information.

    Period

    The time increments used to display the issue resolution information. Select either Months (the default selection) or Weeks.

  4. Click Apply.

    The Issue Activity: Creation and Resolution over Time page displays the results.

    This page displays a graph that depicts the created and resolved program issues and project issues that were escalated to the program level for the program and date range you specified.