Preconfigured Demand Manager PPM Dashboard Page

The preconfigured Demand Manager PPM Dashboard page provides an overview of the IT demand placed on an entire organization. IT Demand is displayed in the following portlets (see Figure 2-4 below):

  • Consolidated Demand portlet. The Consolidated Demand portlet provides a graphical overview of the IT demand placed on your organization. For more information, see Consolidated Demand Portlet.

  • Demand by Department portlet. The Demand by Department portlet is a personalized version of the Demand by Category portlet. The Demand by Category portlet provides a quick view into different areas of your IT demand, such as organizing the display of IT demand by department. For more information, see Demand by Category Portlet.

  • Demand by Business Initiative portlet. The Demand by Business Initiative portlet is a personalized version of the Demand by Category portlet. The Demand by Category portlet provides a quick view into different areas of your IT demand, such as organizing the display of IT demand by business initiative. For more information, see Demand by Category Portlet.

  • SLA Exceptions by Department portlet. The SLA Exceptions by Department portlet is a personalized version of the SLA Exception Roll Up portlet. The SLA Exception Roll Up portlet lists the open IT demand requests that have triggered SLA exceptions. For more information, see SLA Exception Roll Up Portlet.

  • Initiatives Pending Approval portlet. The Initiatives Pending Approval portlet is a personalized version of the Request List portlet. The Request List portlet displays general information about IT demand requests, such as their descriptions and statuses. For information about the Request List portlet, see Demand List and Request List Portlets and the Demand Management User’s Guide.

Figure 2-4. Demand Manager PPM Dashboard page