*idProperty

Property name of the ID field in the instance returned from the Service Manager Web service.

(None)

*lastUpdatedPropertyForQuery

Property name of the last-update field used to query the Service Manager Web service (the field name used in an expert search on the Service Manager client machine).

(None)

*creationDatePropertyForQuery

Property name of the creation-date field used to query the Service Manager Web service.

(None)

*lastUpdatedPropertyForResult

Property name of the last-update field in the instance returned from the Service Manager Web service (usually the field name exposed as API).

(None)

*creationDatePropertyForResult

Property name of the creation-date field in the instance returned from the Service Manager Web service.

(None)

*keyMethodName

Name of the method for request keys (usually the ID field name).

(None)

*timeZone

Time zone, used for converting the last updated time of a request from Service Manager. Use the same time zone as the Service Manager server.

The format can be GMT+<X> or GMT–<X>, where <X> is the offset in hh:mm format from GMT. For example, GMT–07:00.

However, to handle Daylight Saving Time, use an area time zone instead of specifying a time relative to GMT.

(None)

*wsDateFormatPattern

Date format used in the Service Manager Web service answer.

For available formats, see the Oracle Help Center.

(None)

*queryDateFormatPattern

Date format used for querying the Service Manager system (as used in the UI expert search).

Make sure this value is consistent with the Service Manager server date pattern. For available formats, see the Oracle Help Center.

(None)

*userName

User name in the Service Manager system that PPM uses to connect to Service Manager.

This user name must include only single-byte characters.

This user must have full access to the Change Management module in Service Manager.

(None)

*password

Password in the Service Manager system that PPM uses to connect to Service Manager.

(None)

*serviceUrl

Web service URL of Service Manager. The format is as follows:

http://<Service_Manager_Host>:<Port>/sc62server/PWS/

where <Service_Manager_Host> represents the host machine where Service Manager is running.

(None)