View Services Audit Results page
You can open the Services Audit Results page to quickly view information about PPM background services.
Open Services Audit Results page
To open the Services Audit Results page:
Log on to PPM.
On the Open menu, click Administration > View Services Audit Page.
Columns in Services Audit Results page
The Services Audit Results page includes the following columns:
Name of the background service
Status (enabled or disabled) of the background service
Shows whether the service is running, not running, or disabled
Run interval set for the service
Last Run Node
Node on which the service was last run
Note: A dash (-) character in this column indicates that the service was triggered, but did not run because there are no data to process.
Last Completed Run
Time and date the service last ran
Next Scheduled Run
Time and date the service is scheduled to run next
View success logs of background services
If you have set the following parameters in Administration Console, you can view success logs of specified background services.
|Specify the reference codes of background services. If these services are run successfully, PPM will record the success logs for them. Reference codes are separated by semicolon.
|Currently supported background services:
Limitation: For the Cost Rollup Service, the success logs are recorded for projects only.
|Specify the duration (in days) of the success logs. The log that expire the duration will be removed automatically from the Service Records page.
To view success logs of a background service:
On the Service Audit Results page, click the service for which you have enabled recording success logs.
The Service Records page for the background service lists all the success logs.
- Click the detail link to view details of a log.
Access services errors details
On the Services Audit Results page, you can see whether a service has thrown errors during all its recorded runs.
If the service has errors in at least one recorded run, an exclamation mark is shown in the front of the service name:
- The exclamation is red if errors occur in the service last run.
- The exclamation is yellow if errors do not occur in the last run but in earlier runs recorded in the system.
- If no errors occur in any service run recorded in the system, no exclamation mark is shown for the service.
Note: The number of service runs recorded in the system is controlled by the parameter SERVICE_RECORDS_EXPIRATION_DAYS. For example, if the parameter value is 14 days, the system only records the service runs that happen within the past 14 days; all the earlier service run records along with their errors are deleted automatically each time the service runs.
To view details about errors a service has encountered:
Click the exclamation mark or the service name to open the Service Records page.
This page lists all the recorded service runs. If a service run has errors, an exclamation mark appears in the front of the service run.
Click the exclamation mark of a service run or the "detail" link to open the Service Process Records page for details.