Known issues

This section includes the known issues when working with PPM.

PPM installation

  • Fail to install PPM on the operating systems with the Turkish locale.
  • If you use Oracle Database version 12.1 with PPM 23.3 and later versions, PPM would fail to start.

    Workaround: Before starting the PPM sever, copy the V1.27__alter_configuration_table.sql file to the <PPM_Home>/server/_common/deploy/pvo.war/WEB-INF/classes/db/oracle/migration directory.

    Note: If you upgrade PPM from 23.3 to 23.4, 23.3 to 24.1, or 23.4 to 24.1, you need to copy the V1.27__alter_configuration_table.sql file each time after the upgrade.

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  • If you export Analyze Assignment Load portlet data to Excel and select the following two options: display Total Assignment Values for Actual Effort, and include detailed data, the details from packages, programs, and miscellaneous are not exported to Excel, while their actual efforts are included in Actual Total Assignment. PPM plans to fix this issue in a future version.
  • If you click the product icon to go to the Dashboard landing page, and before you export the page to PDF, your landing page has already been changed, the PDF will display the contents of the new landing page instead of the page you want to export.

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Resource Management

When creating a baseline for a staffing profile from the project summary page, if the page is long and you scroll the page to the very bottom to click the Baseline button, the Creating Staffing Profile Baseline dialog box might be displayed beyond the screen. You can move this dialog box to the desired place on screen so that you can create the staffing profile baseline. This issue occurs in the Chrome and Edge browsers.

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Time Management

Fail to send time sheet notifications in PPM upgraded from earlier versions to 2023 and later versions.


  1. Stop all PPM nodes.
  2. Run the following update statement and then commit.

    update knta_services_nls

    set job_class = 'com.kintana.core.server.scheduler.EmailNotificationJob'

    where reference_code='_NOTIFICATION_SERVICE';

  3. Start all PPM nodes.

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Unable to connect to SSO ALM HTTPS server for ALM integration.

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