Adding Transitions Based on Specific Events
Demand Management includes an additional method for transitioning out of a workflow decision step that coincides with a demand scheduling event. Select Specific Event in the Define Transition window. You can then specify the specific event for the transition.
Demand Management supports the following events:
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Assignment
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Schedule Demand
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Reject Demand
An Demand Management event does not occur if:
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There is required look-ahead for the transition. The exception to this exception is when the look-ahead requires that you provide an "Assigned To" user during demand assignment.
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You do not have the correct security permissions (request type and workflow step) to transition out of the workflow step.
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The request is locked (being edited by another user).
If the scheduling, assignment, or rejecting event does not work, an error message is returned.