Accessing the IT Demand Workflows
PPM includes a quick way to select and open IT demand workflows. The following section includes details about how to open the following workflows:
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Bug (defect) fixes
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Enhancement requests
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Initiatives
Accessing the Bug Fix Workflow
To quickly access the Bug Fix Workflow Workbench:
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Log on to PPM.
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From the menu bar, select Open > Administration > Demand Sets & Processes > Manage Bug Fix Process.
The workflow for IT demand bug fixes opens.
Accessing the Enhancement Workflow
To quickly access the Enhance Workflow Workbench:
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Log on to PPM.
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From the menu bar, select Open > Administration > Demand Sets & Processes > Manage Enhancement Process.
The workflow for IT demand enhancements opens.
Accessing the Initiative Workflow
To quickly access the Initiative Workflow Workbench:
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Log on to PPM.
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From the menu bar, select Open > Administration > Demand Sets & Processes > Manage Initiative Process.
The workflow for IT demand initiatives opens.