Configuring the OpenText PPM Adapter Attributes

Specify the adapter attributes of the OpenText PPM adapter configuration file, such as the adapter name and the service desk application, as described in the table below.

Table 4-4. PPM Center adapter attributes
Attribute Name (*Required)	Description	Default Value
*adapter-name	Logical name that represents the adapter name on the client machine. For example: ppm-adapter This name is also used for the scripts (`.ext`) directory. (See Location and Naming of the OpenText PPM Adapter Configuration File.)	(None)
*service-desk-application	Unique, logical name for the OpenText PPM system you are using. For example: PPM	(None)
number-of-tickets	Number of tickets that the adapter processes at a time.	50
polling-schedules	Times of day that the adapter polls OpenText PPM for changes, formatted as a list of cron expressions separated by the new line character. For example: 30 * * * * <new line> 0 * * * *	(None)
polling-frequency	Frequency (in seconds) that the adapter polls OpenText PPM for changes.	If polling-schedules and polling-frequency are unspecified, then the default polling-frequency is 30 seconds, starting when you restart the PPM Server.