Manage existing mappings

After you have configured OpenText PPM and Quality Center for integration, you can use the integration tool to make changes to the configuration.

You can change the configuration for a request type mapping or for an entire Quality Center project. When you change a mapping for a project, the changes apply to all the request types mapped to the project. For example, if you delete the mapping for a project, the mapping for all of the project's mapped request types is also deleted.

Tip: Remember to redeploy the mapping file to OpenText PPM and Quality Center after any mapping revision described in the following sections. See Deploy the Mapping File to OpenText PPM and QC.

Delete a mapping

When you delete a mapping, the connection between the associated fields in OpenText PPM and Quality Center is removed, and updating a field in one application no longer causes an update in the other.

Note: If you later want the applications to update each other, you will need to create a new mapping.

  1. Right-click the project or request type of interest and select Delete Mapping.

    The tool asks whether you want to delete the mapping.

  2. Click Yes.

Back to top

Deactivate and reactivate a mapping

When you deactivate a mapping, the mapping is not deleted, but creating a request in OpenText PPM does not create a defect or requirement in the Quality Center project. In addition, updating a field in one application does not update the field to which it is mapped in the other application.

To deactivate the mapping between a request type and a defect or requirement:

  1. Right-click the project or request type of interest and select Disable Mapping.

  2. Click Yes to confirm.

To reactivate a mapping that was previously deactivated:

  • Right-click the project or request type and select Enable Mapping.

Back to top

View and change a mapping

To view and change a mapping:

  1. Right-click the request type of interest and select Mappings.

  2. If the Mapping tab is not already selected, select it to display the mapping.

  3. Use this tab to change the mapping in the same way you created the original mapping. See Creating the Mapping Between OpenText PPM and QC Fields.

Back to top

Activate and deactivate request hierarchy synchronization

You can activate or deactivate the request hierarchy synchronization between a OpenText PPM request and a Quality Center requirement.

To activate the synchronization:

  1. Right-click requirement.

  2. If the Synchronize Request Hierarchy option is not selected (has no check mark), click it to select the option.

To deactivate the synchronization:

  1. Right-click requirement.

  2. If the Synchronize Request Hierarchy option is selected (has a check mark), click it to clear the option.

Back to top

Turn on and off email notification on requirement creation

Note: To send any notifications, Quality Center must be configured to automatically send them, using email addresses established in Quality Center.

You can turn on or off the automatic email notification for requirement creation.

To turn on the email notification:

  1. Right-click requirement.

  2. If the Notify When Created option is not selected (has no check mark), click it to select the option.

To turn off the email notification:

  1. Right-click requirement.

  2. If the Notify When Created option is selected (has a check mark), click it to clear the option.

Back to top

Turn on and off email notification on requirement update

Note: To send any notifications, Quality Center must be configured to automatically send them, using email addresses established in Quality Center.

You can turn on or off the automatic email notification for requirement update.

To turn on the email notification:

  1. Right-click requirement.

  2. If the Notify When Update option is not selected (has no check mark), click it to select the option.

To turn off the email notification:

  1. Right-click requirement.

  2. If the Notify When Update option is selected (has a check mark), click it to clear the option.

Back to top