View event logs

The Integration Configurations page in OpenText PPM has a View Log icon for each request type (row) that has a deployed integration. If you click one of these icons, you can search the log for all the events that are logged for that request type or for only their error events, over the date range you specify.

The information provided in the search results includes the following:

• Nature of the event, that is, whether a OpenText PPM request, ALM defect, or ALM requirement was created or updated

• Date and time of the event

• Whether or not the event was an error

• Other details

Email notifications, when enabled, provide the same information as event logs. See step 6.