Integrate OpenText PPM with Universal CMDB for service portfolio

For service portfolio functionality, services can be associated with the Service field in OpenText PPM requests, and then labor costs can be tracked for each service. The list of services can be retrieved from Universal CMDB in real time, that is, each time a OpenText PPM user needs the list to specify the Service field.

The service list does not reside in OpenText PPM. After configuring the integration with Universal CMDB, the service list can be retrieved from Universal CMDB.