Demand Management SLA Tokens

The prefix for these tokens is REQ.P.

Table A-48. Demand Management SLA (REQ.P) tokens

Tokens

Description

KNTA_SLA_LEVEL

SLA level.

KNTA_SLA_VIOLATION_DATE

SLA violation date.

KNTA_SLA_SERV_REQUESTED_ON

Service request date.

KNTA_SLA_SERV_SATISFIED_ON

Service satisfied date.