Designate protected users

If you wan to protect certain users from unauthorized access or modification, you can designate them as protected users.

Benefits of protected users

When a user is protected:

  • They can be modified by other protected users only.
  • They are always active when importing users, regardless of whether the Import Users report disables existing users. For details, see Disable Users Not Imported.

This enhances access control and minimizes the risk of unauthorized access, especially in a SaaS platform.

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Designate protected users

Follow the details below to designate protected users.

To designate users as protected:

Add the username or user ID of the users you want to protect to the PROTECTED_USERS parameter in the server.conf file. Separate multiple users by a comma or space.

Alternatively, you can add protected users from the following page: https://<web_server><server_port>/itg/web/knta/admin/UpdateProtectedUsers.jsp. This page is accessible only by protected users and admin user whose user ID is 1.

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