Validate LDAP parameters
You can use any of several available tools to validate and troubleshoot the LDAP configuration parameters. For example, Softerra provides Softerra LDAP Browser freeware, which you can download and install. You can then use the LDAP server information you collected in step 1 to create a new LDAP server profile. This confirms that the information is correct. On the LDAP browser windows at the top, blue line, you can view the DN for a specific resource. Use this to determine the base DN as well as the search filter for the Import Users report. (To download the Softerra LDAP Browser software, go to the Softerra LDAP Administration site.)