System Logging in OpenText PPM

Every error message logged in OpenText PPM includes a unique identifier that you can use to locate the corresponding error in the log file.

Note: Error messages are displayed in users' session languages, but log file content is not. For information about session and system languages, see the Multilingual User Interface Guide.

The following six types of exceptions occur in PPM Center:

  • User errors

  • Internal errors

  • Warnings

  • Informational

  • Status advisories

  • Questions

Note: Only messages for internal errors display the correlation information.

Service and context information are placed in the log messages based on the values of two logging parameters in the logging.conf file, which are described in the following sections.