Logging parameters

The following table lists the PPM Server configuration parameters located in the logging.conf (logging properties) file, and provides a description of each. The logging.conf file is located in the <PPM_Home>/conf directory.

Note: Changes to the logging.conf file are picked up dynamically by the application (it takes about one minute), so there is no need to restart the application.

The logging parameter names listed below are shortened versions of the actual names, all of which start with the string com.kintana.core.logging. For example, the full name of the LOG_LAYOUT parameter is com.kintana.core.logging.LOG_LAYOUT.

Table A-3. Logging parameters

Parameter Name
(*Required)

Description, Usage

Default, Valid Values, Example

CATCH_SYSTEM_
ERR

Used to determine whether to redirect System.err to the server log.

Default: true

Valid values: true, false

CATCH_SYSTEM_
OUT

Used to determine whether to redirect System.out to the server log.

Default: true

Valid values:
true, false

class.filters

Specifies the class names to include in the stack trace (substring of stack trace classname, including packages). This parameters is used to filter out the classes in stack traces that are of no interest to reduce the log size.

If you specify multiple classes or packages, use commas to separate them.

If the full class name in a stack trace contains one of the specified classes or package names, then that line is preserved.

For example, if the value is set to com.kintana,com.mercury, then any class names that contain "com.kintana" or "com.mercury" are kept.

The number of traces filtered out is added to server logs after the stack trace.The system default is EMPTY, do not filter out any classes in stack trace.

Default: None

CLASS_LOGGING_
LEVEL

Overrides the logging level for a specific Java class to enable logging of a specific piece of code while leaving the rest of the application at a lower logging level.

The format of this parameter is the fully-qualified class name followed by a "," then the level.

Caution: Use of class filtering degrades performance.

Default: DEBUG

CONF_FILE_RECHECK_
INTERVAL

Determines the regular interval (in seconds) at which the logging.conf file is checked for changes while the server is running.

Default: 30
(seconds)

context.option

Number that specifies the levels to include context in exception logging, as follows:

  • 3 includes all

  • 0 include bitwise combination value in binary (default)

  • 001 Include context information, if provided

  • 010 Include stack trace for log messages without exception

Default: 0

Valid values:
3, 0, 001,
and 010

DEFAULT_SERVER_
LOGGING_LEVEL

Determines the default debug logging level of the PPM Server. It controls the verbosity of logs generated by the PPM Server.

The values, which you can set dynamically at runtime in the Workbench Server Settings window, map as follows:

  • ERROR maps to None in the Server Settings window

  • INFO maps to Normal

  • DEBUG maps to Max

For more information about the Server Settings window, see .

Default: ERROR

Valid values:

  • NONE - No information, (including errors) is logged

  • ERROR - Only errors are logged

  • INFO - Errors and additional information is logged

  • DEBUG - Includes verbose debugging messages

  • ALL - Displays all log messages generated

DEFAULT_USER_DEBUG_
LEVEL

Specifies the default debug level of a user's client session.

Controls the verbosity of users' logs on the client, application server, and database. Can be different for different client sessions, and can be changed in the standard interface as a user preference.

The values, which can also be set in the Workbench Server Settings window dynamically at runtime, map as follows:

  • ERROR maps to None in the Server Settings window

  • INFO maps to Normal

  • DEBUG maps to Max

For more information about the Server Settings window, see .

Default: ERROR

Valid values:

  • NONE - No information, (including errors) is logged

  • ERROR - Only errors are logged

  • INFO - Errors and additional information is logged

  • DEBUG - Includes verbose debugging messages

  • ALL - Displays all log messages generated

DEFAULT_USER_
LOGGING_LEVEL

Specifies the default logging level for users client sessions. It controls the verbosity of a users logs on a client, application server, and database.

Default: ERROR

Valid values:

OFF: No information is logged (even errors are excluded)

ERROR: Only errors are logged.

INFO: Errors and additional information are logged.

DEBUG: Verbose logging of debugging messages.

ALL: Display all log messages being produced

ENABLE_CONSOLE_
LOGGING

If set to true, all logs that are written to the serverLog.txt file are also printed to the console that started the PPM Server.

Default: true

Valid values:
true, false

ENABLE_EXECUTION_
CONSOLE_LOGGING

If set to true, during an execution, all logs written to the serverLog.txt file are also printed to the console that started the server.

Default: false

Valid values:
true, false

ENABLE_SMTP_
LOGGING

If set to true, mail notification for specified server logs is enabled.

Default: false

Valid values:
true, false

ENABLE_WEB_
ACCESS_LOGGING

Determines whether or not information sent to the internal OpenText PPM Web server (Tomcat) is logged.

Default: false

Valid values:
true, false

ENCODING

Specifies the default character set for logged messages. This overrides the default operating system character set.

Default: UTF-8

FILE_RECHECK_
INTERVAL

Time interval (in seconds) at which the logging.conf file is checked for changes.

The file keeps being checked as long as the PPM Server is running.

Default: 30

LOG_LAYOUT

Determines the layout format of the log files.

Default: XML

Valid values:
TEXT, XML

LOG_PATTERN

Controls the formatting of the generated logs. You can use the following variables in the log output:

  • %c - Product function hierarchy of the logged item

  • %d - Date of logging

  • %m - Logging message

  • %n - Line separator

  • %p - Priority level for the log message

  • %r - Number of milliseconds elapsed since the application started

  • %t - Thread name in which the log message created

  • %x - Username for the user who triggered the log message

Because the following log pattern variables can significantly slow performance, we recommend that you use them only during debugging.

  • %C - Fully-qualified class name of the class creating the log message

  • %F - Name of the file in which the log message was created

  • %l - Class and line number of the log message source

  • %L - Line number where the log message was created

  • %M - Method name producing the log message

Default:
%x:%t:%c:%d {yyyy
/MM/dd- HH: mm
:ss.SSS z}: %m%n

Valid values:

See Description, Usage

MAX_BACKUP_
INDEX

Limits the number of backup logs kept in the system.

Default: 20

PRODUCT_FUNCTION_
LOGGING_LEVEL

Specifies the logging level for a specific product function while leaving the rest of the application at a different logging level. The function areas are hierarchical.

Parameter value format:

<Functional_Hierarchy_Name>, <Logging_Level>

Caution: This parameter is designed for advanced troubleshooting. Do not modify its value unless Software Support engineers advise you to do so.

Starting from PPM 10.0.1, you can also specify the logging level from the Logger Manager page. For details, see Specify product function logging level.

Default:
com.kintana.
crt.request, DEBUG

Valid values:
TRACE, DEBUG, INFO, WARN, ERROR

ROTATE_LOG_
SIZE

As the PPM Server logs information into the serverLog.txt file, the file can grow quite large. This parameter determines how large (in KB or MB) it can grow before the server creates a new log file. When the serverLog.txt file reaches the size specified by this parameter, the PPM Server renames it (to serverLog_<Timestamp>.txt), and starts a new serverLog.txt file.

Default: 250KB

You can specify the size in either kilobytes or megabytes by appending KB or MB to the number

SERVER_
DEBUG_LEVEL

Debug level of the PPM Server.

Controls the verbosity of logs generated by independent server processes (for example, EmailNotificationAgent).

Corresponds to the Debug Level list in the Server section of the Server Settings page.

Valid values:
NONE, LOW, HIGH

**SMTP.To

Required if ENABLE_SMTP_LOGGING is set to true.

The recipient of the notification.

Default: N/A

Valid values: Email address

SMTP.From

The sender of the notification.

If not specified, the email address of the sender is derived from EMAIL_NOTIFICATION_SENDER in the server.conf file.

Default: N/A

Valid values: Email address

SMTP.Subject

The subject of the notification mail.

Default: N/A

**SMTP.Filter.Reg
exToMatch

Required if ENABLE_SMTP_LOGGING is set to true.

The keyword or regular expression to be monitored.

Default: N/A

Valid values:
Regular expression

For example,
OutOfMemoryError
|\w+\d{2}|Exception

SMTP.Filter.Level
Min

The lowest log level to be monitored.

Default: N/A

Valid values:
trace
debug
info
warn
error
fatal

SMTP.Filter.Level
Max

The highest log level to be monitored.

Default: N/A

Valid values:
trace
debug
info
warn
error
fatal

SMTP.
delayBetween
ChecksInSeconds

The time interval (in seconds) to check message queues.

Default: 10

Valid values: > 0

SMTP.SMTPDe
bug

If set to true, enables displaying debug information when mail notification is sent out.

Default: false

Valid values:
true, false

SMTP.BufferSize

The buffer queue length.

Default: 512

Valid values: > 0

SYSTEM_
THRESHOLD

Determines the system-wide logging threshold. IF statements wrapping the log requests check this setting.

Caution: This parameter is designed for advanced troubleshooting. Do not modify its value unless Software Support engineers advise you to do so.

Default: ERROR

Valid values:
INFO, ERROR, DEBUG

USER_
THRESHOLD:

Used to set logging threshold for individual users, as follows:

<Username>, <Log_Level>

To enable the debug console for multiple users, add USER_THRESHOLD on a separate line of the logging.conf file for each user.

Default: N/A