Submitting Program-Level Project Issues
Issues submitted against a project that is included in a program can be escalated to the program level as necessary. For example, if an issue logged against a project that is linked to a program cannot be resolved by the project manager, that issue can be escalated to the program level.
To submit a program-level project issue:
- From the menu bar, select Create > Project Issue. The Create New Project Issue page opens.
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Provide information in all required fields and any optional information you want to associate with this issue. Make sure you select Program in the Escalation Level field.
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Click Submit.
The submitted project issue request begins to move along its assigned workflow toward resolution.