Frequently Asked Questions and Answers

Q: Does the latest integration of PPM Center 25.1-25.3 and ALM 11.x or later support ALM Request Types and Workflows?

A: If you integrated QC 10 with PPM 8.0x/9.10 using ALM request types and workflows, you can keep using the same request types and workflows after upgrading to integration of OpenText PPM 25.1-25.3 and ALM 11.x or later. However, you may want to check the workflows again as ALM changed its rules. For details, see Preparation: Workflow Checking.

Q: Does the latest integration of PPM Center 25.1-25.3 and ALM 11.x or later support the existing ALM bundle?

A: If you already deployed the ALM bundle for QC/ALM integration with a previous version of OpenText PPM, there is no need to deploy the new ALM bundle after upgrading OpenText PPM to version 25.1-25.3.

Q: Does the integration with ALM 11.x or later support version controlled ALM projects?

A: Yes.

Q: Does the upgrade process update records on both OpenText PPM and QC/ALM products?

A: The upgrade process does not update records on either of the OpenText PPM and QC/ALM products, it only tries to update the integration configuration data in OpenText PPM.

Q: Is the Integration Tool for QC 10 still necessary?

A: No. When you perform the upgrade process, it loads all settings of OpenText PPM integration with a QC 10. This means that after upgrade, the integration tool for configuring OpenText PPM integration with QC 10 is no longer necessary. You can now modify any integration configuration settings directly from OpenText PPM.

Q: Does upgrading integration configuration (with QC 10) also upgrade the field groups used for the integration and their field names?

A: No. Although the Quality Center Defect Information field group and the Quality Center Info field group are renamed to QC/ALM Defect Information and QC/ALM Info respectively in OpenText PPM version 25.1-25.3, upgrading an existing integration configuration does not upgrade the names of the field groups and their field names. They still remain the same as before.

The new field groups and their fields apply to new integration configurations you add in OpenText PPM version 25.1-25.3 only.

Q: How should I manually activate OpenText PPM fields in ALM project and workflow script in ALM?

A: See Add workflow scripts into OpenText Application Quality Management defects or requirements and Enable PPM fields in OpenText Application Quality Management defects or requirements.