Uncheck total number
Use the Uncheck Total Number tool to clear the total number of records displayed on the concerning pages, and thus improve the system performance.
To use the Uncheck Total Number tool:
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From the masthead, click the Administration button
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From the Administration menu, select Demand Management > Uncheck Showing Total Number.
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On the Uncheck Total Number page, click Apply for Request Search or Java Portlets of Requests Category.
Note: Be careful when clearing the Show Total Number of Records checkbox. This batch operation is irreversible.
For more information about showing total number, see Demand Management.