OpenText Application Quality Management - Defect Template with Quality Center Integration Request Type

The OpenText PPM request type that OpenText Application Quality Management provides for integration with
QC/ALM project defects is the OpenText Application Quality Management - Defect Template with Quality Center Integration request type. This request type uses only the OpenText Application Quality Management - Defect Template with Quality Center Integration workflow. To prevent you from inadvertently using a workflow that is not enabled for this integration, you cannot choose a different workflow. This request type includes the QC/ALM Defect Information field group.

Figure 6-1 shows the Create New OpenText Application Quality Management - Defect Template with Quality Center Integration page that appears when you create a request and select the OpenText Application Quality Management - Defect Template with Quality Center Integration request type. Table 6-1 describes the fields in the request, including some fields that do not appear until the request is submitted for creation or until other conditions are met.

Figure 6-1. ALM - Defect Template with Quality Center Integration request

Table 6-1. ALM - Defect Template with Quality Center Integration request fields

Field Name (*Required)

Description

Summary section

Request No.

(Added after the request is created) Number of the request

Created On

(Added after the request is created) Date the request was created

*Summary

Summary description of the request

Department

Department to which the user belongs

Created By

User who created the request

*Severity

Severity of the defect

Assigned To

Developer assigned to work on the defect

Detected in Version

Version of the application in which the defect was detected

Assigned Group

Group responsible for addressing the defect

Defect Priority

Priority of the defect

Application

Application in which the defect was discovered

Reproducible

Option to indicate whether the defect is reproducible

Request Status

Status of the request

QC/ALM Defect Information section a

QC/ALM Instance

URL of the QC/ALM instance with the project used for the integration

QC/ALM Domain

Domain of the project in QC/ALM

QC/ALM Project

QC/ALM project that is integrated with this request type

Synchronize to QC/ALM Defect

Select Yes or No radio button to indicate whether synchronize to QC/ALM defect or not.

QC/ALM Defect Number

(Added after the defect is created in QC/ALM) Defect number in QC/ALM

QC/ALM Defect Status

(Added after the defect is created in QC/ALM) Status of the defect in QC/ALM

QC/ALM Integration Message

(Read-only. Added after the defect is created in QC/ALM.) QC/ALM status message indicating success or error in the most recent operation

QC/ALM Assigned To User

Assigned owner of the defect in QC/ALM

QC/ALM Attachment URL

URL of the list of attachments to the QC/ALM requirement or defect

Detected in QC/ALM by

User who detected the defect in QC/ALM

Planned vs. Actual section

Planned Closing Version

Version of the application targeted to have the defect fix

Closed in Version

Version of the application that has the defect fix

Estimated Fix Time (days)

Original estimate of the number of days it would take to fix the defect

Actual Fix Time (days)

Actual number of days it took to fix the defect

Closed on

Date the defect was closed in QC/ALM

Defect Information section

Detailed Description

Detailed description of the defect

Developer Comments

Developer comments regarding the defect

    a.    Fields in the QC/ALM Defect Information section remain visible by default but are not used if OpenText PPM is not integrated with QC or ALM.

Note: The administrator can remove the QC/ALM Defect Information section from the request type by removing the QC/ALM Defect Information field group from the
OpenText Application Quality Management - Defect Template with Quality Center Integration request header type.

For details about request header and field groups, see the Demand Management Configuration Guide.

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For information about how to submit a request of a certain request type, see Create a new request from menu.

When the request is submitted, it is assigned an initial status, such as New. The request is then routed along the OpenText Application Quality Management - Defect Template with Quality Center Integration workflow (see OpenText Application Quality Management - Defect Template with Quality Center Integration Workflow).

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