Action monitor

This topic introduces the OpenText PPM action monitor and how you can use the action monitor to track activities in the standard interface.

In this topic:

Overview of action monitor

The OpenText PPM action monitor tracks activity in the standard interface.

You use the following parameters to control the monitor:

• ENABLE_UI_MONITOR. Turns the monitor on (the default).
• UI_MONITOR_THRESHOLD. Controls the threshold value of the action monitor (in milliseconds).

Change action monitor parameters

You can change the values of the ENABLE_UI_MONITOR and UI_MONITOR_THRESHOLD parameters through the JMX console without the need to stop, and start the PPM Server. Keep in mind that if you change these parameter settings through the JMX console, your changes do not persist. The next time you start the PPM Server, the parameter settings revert to the values specified for them in the server.conf file.

To enable or disable the UI monitor through the Administration Console:

1. Log on to OpenText PPM.

2. From the menu bar, select Open > Administration > Open Administration Console.

3. From the Administration Console navigation bar, select Administration Task > Application configuration.

4. On the Application Configuration page, select the desired PPM Server node from the Scope drop-down list, and search for the ENABLE_UI_MONITOR parameter.

5. Set ENABLE_UI_MONITOR parameter to true enable the UI monitor, or to false to disable the UI monitor.

To change the UI_MONITOR_THRESHOLD parameter value:

1. Log on to OpenText PPM.

2. From the menu bar, select Open > Administration > Open Administration Console.

3. Go to the Application Configuration page, select the desired PPM Server node from the Scope drop-down list, and search for UI_MONITOR_THRESHOLD parameter.

4. Specify a value for the UI_MONITOR_THRESHOLD parameter.

View action monitor information in real time

To see the information captured by the action monitor in real time:

1. Go to the JMX console.

2. Access the ActionMonitor MBean in the ppm.monitor section.

   The ten UI activities (URL requests) that most affect performance are listed, as well as their average, minimum, and maximum execution times.

Action monitor information log

If the latency for serving the URL request exceeds the threshold value, the captured information is saved to the thresholdLog.txt file located in the <PPM_Home>/server/<PPM Server>/logs directory.

The information is formatted as follows:

["UI",<User_Name>,"<Requested_URL>","<Execution_Time>(ms)"]

The information resembles the following:

ActionMonitorLogger:2009/01/11-23:26:-6.179 PST: "UI",admin,"http://37.30.24.33:8080/itg/web/knta/global/AutoCompPopup.jsp","78(ms)" ; 

SQLs in PPM_PERFORMANCE_LOG for action monitor

When the ENABLE_ALL_PERFORMANCE_MONITOR parameter is set to true, and if the latency of serving a URL request exceeds the threshold value specified in the UI_MONITOR_THRESHOLD parameter, then the SQLs that have been executed when serving the URL request are recorded in the PPM_PERFORMANCE_LOG table.