Creating Requests from the Menu Bar

The most common way to create a request is by using the menu bar. After you create a request, it is automatically assigned a unique number and then tracked from start to finish. This ensures task completion and accountability for all steps within the request's workflow.

Caution: If your PPM instance supports multiple languages, note that when you create a new request type, its definition language is automatically set to your current session language. For more information, see the Multilingual User Interface Guide.

To create a request:

  1. Log on to PPM.

  2. In the Notes section, type additional information about the request that you want to make available to other users.

  3. To see the generated detail page for a submitted request, click Request #.

After you submit a new request, Demand Management assigns it an initial status, such as New, and then routes it along a standard business process of approvals, decisions, and actions, depending on the associated workflow. For more information, see Processing and Managing Requests.