Conducting Advanced Request Searches

You can conduct advanced searches to locate requests based on request type-specific fields.

  1. Log on to PPM.

  2. On the Search menu, click Requests.

    The Search Requests page opens.

  3. In the Search for Requests to View section, use the Request Type autocomplete to select one or more request types to include in the search.

    The Advanced button is now enabled.

    Note: If you set the server configuration parameter SEARCH_ALL_REQUEST_TYPE to true, you can find all the request types listed in the Request Type auto-complete list, including those you have no access to. However, you are not able to view the requests you have no access to.

  4. Click Advanced.

    The Search page displays the fields for the request types you selected.

  5. Provide input for any of the request type fields.

  6. To save your search preferences:

    1. In the Save this search as field, type a name for the advanced search.

    2. Click Save.

  7. Click Search.

Note: As you navigate pages in the PPM Dashboard, the pages you have viewed are tracked. You can see links to these pages at the top of the PPM Dashboard. To return to a previous page such as the Search Results page, click the corresponding link at the top of the page.