Opening Requests from Email Notifications

Some workflow steps are configured to send email notifications upon activation. Most email notifications include a link to the request.

To open the associated request, click the link. If you are logged on to PPM, the referenced request opens. If you are not logged on to PPM, the PPM Logon page opens. After you log on, the referenced request opens.

If you receive an HTML notification with email approval configured, check the message to make sure that the available action buttons and links (such as the request number and recipient email addresses) are enabled. On Microsoft Office Outlook 2007, the HTML elements are disabled by default.

To enable disabled HTML elements, right-click the colored bar displayed at the top of the email message, and enable links.