ALM Request Types Used for Integration with QC/ALM Defects
Integration with QC/ALM project defects can use the following request types and workflows:
ALM - Defect Template with Quality Center Integration request type for requests for change. See ALM - Defect Template with Quality Center Integration Request Type.
- This request type is used in conjunction with the ALM - Defect Template with Quality Center Integration workflow. See ALM - Defect Template with Quality Center Integration Workflow
- This request type includes the QC/ALM Defect Information field group. See QC/ALM Defect Information Field Group.
Note: Although you can create new request types from scratch, we recommend that you use the provided ALM request type as a template to create new request types. In the PPM Workbench, you can copy the provided request type and modify the copy. If you create your own request types to integrate PPM and QC/ALM, make sure you use workflows that are enabled for integration.
You can also create a new request type with a customized request header type.