Submitting Program-Level Project Issues
Issues submitted against a project that is included in a program can be escalated to the program level as necessary. For example, if an issue logged against a project that is linked to a program cannot be resolved by the project manager, that issue can be escalated to the program level.
To submit a program-level project issue:
- From the menu bar, select Create > Project Issue. The Create New Project Issue page opens.
Provide information in all required fields and any optional information you want to associate with this issue. Make sure you select Program in the Escalation Level field.
The submitted project issue request begins to move along its assigned workflow toward resolution.