Introduction to the Integration

Integrating PPM requests with QC/ALM defects or requirements enables you to create requirements and defects in QC/ALM while using PPM. This allows users of both applications to participate in the processing of defects, change requests, and release requests.

In PPM, a request type is a template, and when you create a request, you must select a request type. With the PPM–QC/ALM integration, creating the request in PPM automatically creates a defect or requirement in the integrated QC/ALM project. For example, depending on the integration configuration, creating a PPM request of the type PPM_Defect could create a defect in QC/ALM project A or project B, and creating a PPM request of the type PPM_Requirement could create a requirement in QC/ALM project A or project B.

In addition, for integration with ALM, when an ALM defect is created, an associated PPM request can be created automatically.

PPM supports integrating with QC 10.00 and ALM, however, the integrations have the following differences.

  • Using QC 10.00, multiple PPM request types can be integrated with the same QC entity (either a defect or a requirement) in a project.
  • Using ALM version 11.x or 12.x, each integration must include a one-to-one, unique mapping between a PPM request type and an ALM entity (defect or requirement).

In any case, different PPM request types can be integrated with different entities of the same project or different projects in QC/ALM. If the request types are integrated with entities of different projects, the projects can be on the same or different QC/ALM servers, and each QC/ALM server can be at version 10.00, 11.x, or 12.x.

  • For integration with QC 10.00, PPM provides the PPM-QC Integration Tool, which you can install on any computer. You use a software wizard to help create the required mapping files, which you then deploy to PPM and to QC.

  • For integration with ALM, you use a menu option in PPM to create the mapping files in a central PPM location.

    • Note: Do not attempt to use the PPM-QC Integration Tool to configure integration with ALM.