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# Sending Follow Up Notifications (Reminders)

A reminder notification can be sent if the notification event is still true after a period of time. For example, a reminder can be sent if a step is still eligible after a number of days. A reminder cannot be sent if the notification event is set to All.

Note: If you have installed and enabled the Mobility Access add-on, you can configure notifications for decision steps to be acted on by PPM Center users from their email inboxes. For details, see PPM Mobility Access.

To send follow-up notifications:

1. In the Workflow Step window, click the Notifications tab.

   See Configure notifications for workflow steps .

2. Click New.

   The Add Notification for Step window opens to the Setup tab.

3. In the Options section, configure the fields (all required) described in the following table.

   Field Name | Description
   --- | ---
   Event | List of events. Select any value except for All. Options are: Eligible Specific Result Specific Error
   Interval | Determines when the notification is to be sent. Options are: 8:00 AM Daily M-F Hourly M-F Immediate
   Send Reminder? | This option is enabled (and required) after you select an item (other than (All) from the Event list. To enable the Reminder Days field, select Yes.
   Reminder Days | This field is enabled (and required) after you set Send Reminder? to Yes. Type the number of days to wait before sending a reminder notification.

4. Click OK.

5. In the Workflow Step window, click OK.

https://admhelp.microfocus.com PPM 8942
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