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# Menus for managing IT demand

The IT Demand Management solution provides menus to manage your IT demand. This section introduces the menus available for managing IT demand.

In this topic:

## Overview of managing IT demand menus

Using the IT demand management related menus requires certain access grants and security group permissions. If you do not have the menus described in the following section as part of your menu bar, check with your administrator.

In the standard interface main menu, the IT Demand Management solution adds the Demand Management menu as well as the Manage Demand Sets submenu of the Administration > Demand Management menu. From these menus, you can:

- View IT demand

- Manage IT demand

- Schedule IT demand

- Analyze IT demand

- Run Demand Management reports

- Administer the IT demand process

## Demand-related menus

The following table lists the demand-related components of the Demand Management menu and the Administration > Demand Management menu.

Note: These menu items might vary depending on the onsite configuration during installation of the IT Demand Management solution.

Note: Menu items in the Administration menu group should be used only by advanced users and application administrators.

Menu Group | Menu Item | Description
--- | --- | ---
Demand Management | Search Requests | Searches for requests using filter criteria you specify and controls which fields are displayed (in columns) for the search results. Allows you to save search criteria with a name you specify.
Manage Consolidated Demand | Analyzes the IT demand placed on your organization. You can also click the graph to schedule or reject a portion of the IT demand. For more information, see Manage Consolidated Demand page.
Schedule Demand | Schedules when the IT demand will be fulfilled. You can also select to reject the IT demand. For more information, see Schedule Demand page .
Analyze Demand by Category | Analyzes the current IT demand using a set of filters and display parameters. For more information, see Analyze Demand by Category page.
Create Requests | Creates a new request. For more information, see the Demand Management User Guide.
Demand Management > Demand Reports | Demand Creation History | Submits the Demand Creation History report.
Satisfied Demand History | Submits the Satisfied Demand History report.
Historical SLA Violations | Submits the Historical SLA Violations report.
Demand Management > Saved Searches | Manage Saved Searches | Manages previously saved searches (see menu item Search Requests). Allows you to specify category names and organize saved searches under those categories. Adds to the Saved Searches menu the names of your saved searches, organized under categories as you specified.
Demand Management > Request Browser | Browse Requests | Searches for requests using filter criteria you specify, controls which fields are displayed (in columns) for the search results, and configures the Request Browser Tree groupings. Allows you to save the preference set with a name you specify.
Demand Management > Request Browser > Saved Preference Sets | <Preference_Set_Name> | Displays the specified preference set in the Request Browser Tree. You must save at least one preference set for this menu item to be active.
Administration > Demand Management | Manage Demand Sets | Configures demand sets. This includes adding request types to your demand sets and mapping demand fields to IT demand request type fields.
Administration > Demand Management | Manage Workflows | Opens the Manage Workflows page, which includes the following IT demand related workflows: The DEM - Bug Request workflow The DEM - Enhancement Request Process workflow The DEM - Project Initiative Process workflow

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