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# Change Management Portlets to Display KPIs

OpenText Application Quality Management provides several portlets that can be added to your PPM Dashboard to provide real-time views into several key performance indicators (KPIs).

- OpenText Application Quality Management - My RFCs Portlet

  The OpenText Application Quality Management - My RFCs portlet is provided to users with the role of Change Manager. The portlet lists RFCs that have been created by or assigned to the logged-on user.

  Table 3-9 describes the filter fields for the portlet.

  Table 3-9. ALM - My RFCs portlet filter fields
  Field Name | Description
  --- | ---
  Request Type | Request type to filter on
  Category | Category of the RFC

  Figure 3-14 shows an example OpenText Application Quality Management - My RFCs portlet.

  Figure 3-14. OpenText Application Quality Management - My RFCs portlet

- OpenText Application Quality Management - Open RFCs Portlet

  The OpenText Application Quality Management - Open RFCs portlet is provided to users with the role of Change Manager. The portlet lists RFCs that are currently being worked on.

  Table 3-10 describes the filter fields for the portlet.

  Table 3-10. ALM - Open RFCs portlet filter fields
  Field Name | Description
  --- | ---
  Request Type | Request type to filter on
  Assigned To | User to whom the RFC is assigned
  Category | Category of the RFC

  Figure 3-15 shows an example OpenText Application Quality Management - Open RFCs portlet.

  Figure 3-15. OpenText Application Quality Management - Open RFCs portlet

- OpenText Application Quality Management - RFCs By Category Portlet

  The OpenText Application Quality Management - RFCs By Category portlet is provided to users with the role of Change Manager. The portlet displays a pie chart showing the percentage of RFCs in each category.

  The only filter field for the portlet, Request Type, is the request type to filter on.

  Figure 3-16 shows the OpenText Application Quality Management - RFCs By Category portlet.

  Clicking the pie chart drills down to a list portlet.

  Figure 3-16. OpenText Application Quality Management - RFCs By Category portlet

- OpenText Application Quality Management - RFCs By Reason for Change Portlet

  The OpenText Application Quality Management - RFCs By Reason for Change portlet is provided to users with the role of Change Manager. This portlet displays a pie chart showing the percentage of RFCs by each type of change being considered (for example, new feature, enhancement, or defect fix).

  Table 3-11 describes the filter fields for the portlet.

  Table 3-11. ALM - RFCs By Reason for Change portlet filter fields
  Field Name | Description
  --- | ---
  Request Type | Request type to filter on
  Status | Status of the RFC

  Figure 3-17 shows an example OpenText Application Quality Management - RFCs By Reason for Change portlet.

  Clicking the pie chart drills down to a list portlet.

  Figure 3-17. OpenText Application Quality Management - RFCs By Reason for Change portlet

- OpenText Application Quality Management - RFCs By Status Portlet

  The OpenText Application Quality Management - RFCs By Status portlet displays a pie chart showing the percentage of RFCs of each status.

  The only filter field for the portlet, Request Type, is the request type to filter on.

  Figure 3-18 shows an example OpenText Application Quality Management - RFCs By Status portlet.

  Clicking the pie chart drills down to the OpenText Application Quality Management - RFCs By Status - List portlet.

  Figure 3-18. OpenText Application Quality Management - RFCs By Status portlet

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