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# OpenText Application Quality Management - Release Request Workflow

The OpenText Application Quality Management - Release Request workflow is the sequence of approvals, decisions, or actions that the release request follows. The release request starts at the beginning of the OpenText Application Quality Management - Release Request workflow. When the release request reaches the end of the workflow, its lifecycle is complete. After the release request has been through initial planning, the release is created, and the packages for the RFCs can be aggregated into the release. The deployment steps in the release request workflow coordinate with the actual release to automate the deployment of all packages in the release into the TEST and LIVE environments.

Upon creation, an OpenText Application Quality Management - Release Management request is automatically set to use the OpenText Application Quality Management - Release Request workflow.

Figure 3-22 shows the OpenText Application Quality Management - Release Request workflow. Table 3-15 lists the important steps in the workflow and the user roles associated with those steps.

Figure 3-22. OpenText Application Quality Management - Release Request workflow

Table 3-15. ALM - Release Request workflow steps
Step Name | User Security | Description
--- | --- | ---
1. Release Policy | OpenText Application Quality Management - Release Manager | Define the release policy for this release (including release number and rules for accepting changes into the release).
2. Release Planning | OpenText Application Quality Management - Release Manager | Review and approval of the release policy and other planning documents (such as release acceptance criteria).
3. Integrate with Quality Center? | OpenText Application Quality Management - QA Manager | Determine whether the user wants to use Quality Center integration.
4. Quality Process Entry | OpenText Application Quality Management - QA Manager | Secure approval for release entry into Quality Center-integrated process.
5. Create Release Requirement in Quality Center | OpenText Application Quality Management - QA Manager | Create a test requirement in Quality Center for the release if integration has been enabled.
7. Accept Changes into Release | OpenText Application Quality Management - Release Manager | Add RFC-related changes to the release. This can be done from the RFC workflow directly (for changes that qualify for this release).
8. Build and Deploy Release to TEST | OpenText Application Quality Management - Release Manager | Deploy the entire release into QA or staging environment and prepare for integration testing. This step automatically migrates the release and related packages to the TEST environment.
10. Fit-for-Purpose Testing | OpenText Application Quality Management - Release Manager | Fit-for-purpose testing of this release.
11. Evaluate Quality | OpenText Application Quality Management - Release Manager | Testing of this release, including testing of backout plan.
12. Release Acceptance | OpenText Application Quality Management - Release Manager | Based on test results and known defects, determine if this release is acceptable for LIVE deployment.
13. Rollout Planning | OpenText Application Quality Management - Release Manager | Plan the rollout into LIVE environment. The key document is the release plan (who does what and when).
14. Communication Preparation and Training | OpenText Application Quality Management - Release Manager | Prepare for LIVE rollout, and determine logistics, training, and communication.
15. Deploy Release to LIVE | OpenText Application Quality Management - Release Manager | Distribute and install this release to the LIVE environment. This step automatically migrates the release and related packages to the LIVE environment. SOX Segregation of Duties prohibits developers and testers from being involved in deployment of code into production. It is important that users with either of these roles not be involved in this step.
16. Working? | OpenText Application Quality Management - Release Manager | Determine if the release is working based on sanity check and testing.
17. Update All RFCs Status | OpenText Application Quality Management - Release Manager | Update the status of RFCs related to this release.
18. Close (Immediate success) - 100% | (None) | Update status to Closed.
19. Implement Backout Plans | OpenText Application Quality Management - Release Manager | If the release is not working, implement the backout plan.
20. Update All RFCs Status | OpenText Application Quality Management - Release Manager | Update the status of RFCs related to this release.

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