Share this page

# Setting Idle Time for Request Details Page

You might spend long time entering data in the Request Details page. However, PPM would regard this as inactivity and then terminate your session. You can use the following parameter to set the duration you can stay idle in this page. This helps prevent data loss because of inactivity.

Parameter | Description, Usage | Values
--- | --- | ---
REQUEST_AND_PROJECT_ KEEPALIVE_MAX_IDLE_TIME | You use this parameter to specify the duration (in minutes) that you can stay idle on the Request Details page and Project Details page before your session starts to time out. | Default value: `600` Valid value: positive integer

The `KINTANA_SESSION_TIMEOUT` parameter, which specifies the time to elapse before a user session times out, still takes effect when you use the above parameter. They work together in the following way:

- When the value of `REQUEST_AND_PROJECT_KEEPALIVE_MAX_IDLE_TIME` is greater than 0, you can stay idle Request Details page for the specified duration. After the duration ends, the session times out when the time specified by `KINTANA_SESSION_TIMEOUT` is up.

  In this case, as long as you are not idle in these pages performing actions like clicking the mouse and pressing keys, your session do not time out because PPM keeps the session alive.

- When the value of `REQUEST_AND_PROJECT_KEEPALIVE_MAX_IDLE_TIME` is 0, `KINTANA_SESSION_ TIMEOUT` works in the Request Details page as it does in other PPM pages: your session times out if no requests are sent from the browser to the server for a duration equal to or greater than the `KINTANA_SESSION_TIMEOUT` value.

https://admhelp.microfocus.com PPM 8942
Tips to improve your search results... OpenText™ Project and Portfolio Management Help Center PPM Help 26.2-26.3 All View Local Help Center View Online Help Center Version: