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# Use OpenText Application Quality Management entities

This section describes the request types, workflows, portlets, reports, and special commands (the "entities") provided in ALM content bundle to facilitate implementation of ITIL processes. Some of these entities are used by the integrations with other OpenText products.

The OpenText Application Quality Management entities provided for change management are described first, then the entities for release management are described, and then the special commands.

Several OpenText Application Quality Management entities that are used only for integrations of OpenText PPM with Quality Center or its new version Application Lifecycle Management are described in Integrate OpenText PPM requests with QC/OpenText Application Quality Management defects or requirements .

### For More Information

The request types, workflows, portlets, reports, and special commands provided with OpenText Application Quality Management can be configured to fit your business needs. The following table lists the types of entities and the associated OpenText PPM guides to which you should refer for configuration information.

Table 3-1. PPM Center entities and associated configuration guides
Entity | Configuration Guide
--- | ---
Request type | Demand Management Configuration Guide
Workflow | Demand Management Configuration Guide
Portlet | Creating Portlets and Modules
Report | Reports Guide and Reference
Special command | Commands, Tokens, and Validations Guide and Reference

https://admhelp.microfocus.com PPM 8942
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