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# Configure the Service Manager Adapter Connector Properties

Specify the properties for the connector section of the Service Manager adapter configuration file as described in the table below.

Table 4-2. Service Manager adapter connector properties
Property Name (*Required) | Description | Default Value
--- | --- | ---
*idProperty | Property name of the ID field in the instance returned from the Service Manager Web service. | (None)
*lastUpdatedPropertyForQuery | Property name of the last-update field used to query the Service Manager Web service (the field name used in an expert search on the Service Manager client machine). | (None)
*creationDatePropertyForQuery | Property name of the creation-date field used to query the Service Manager Web service. | (None)
*lastUpdatedPropertyForResult | Property name of the last-update field in the instance returned from the Service Manager Web service (usually the field name exposed as API). | (None)
*creationDatePropertyForResult | Property name of the creation-date field in the instance returned from the Service Manager Web service. | (None)
*keyMethodName | Name of the method for request keys (usually the ID field name). | (None)
*timeZone | Time zone, used for converting the last updated time of a request from Service Manager. Use the same time zone as the Service Manager server. The format can be GMT+<X> or GMT–<X>, where <X> is the offset in hh:mm format from GMT. For example, GMT–07:00. However, to handle Daylight Saving Time, use an area time zone instead of specifying a time relative to GMT. | (None)
*wsDateFormatPattern | Date format used in the Service Manager Web service answer. For available formats, see the Oracle Help Center. | (None)
*queryDateFormatPattern | Date format used for querying the Service Manager system (as used in the UI expert search). Make sure this value is consistent with the Service Manager server date pattern. For available formats, see the Oracle Help Center. | (None)
*userName | User name in the Service Manager system that OpenText PPM uses to connect to Service Manager. This user name must include only single-byte characters. This user must have full access to the Change Management module in Service Manager. | (None)
*password | Password in the Service Manager system that OpenText PPM uses to connect to Service Manager. | (None)
*serviceUrl | Web service URL of Service Manager. The format is as follows:
    http://<Service_Manager_Host>:<Port>/sc62server/PWS/
where <Service_Manager_Host> represents the host machine where Service Manager is running. | (None)

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