• Activating Sprinter scanners does not guarantee detecting all relevant results. In certain environments, the Sprinter scanners might also detect false positive results.

• A scan operation can fail for one of the following reasons:

• The window of the AUT (application under test) was closed before the scan started.

• The window of the AUT was minimized before the scan started.

• The SprinterRTE process was terminated unexpectedly before the scan started.

• A technical issue is preventing Sprinter from interacting with the AUT.

• The AUT's add-in definitions are missing or not valid.

Issues listed in scanner results for which you created defects, continue to be listed in subsequent scan results.

• Scanners are not supported when running tests on a Firefox browser. Use Chrome instead.

• Versions 24.2 and earlier: Scanners are not supported when running tests on an Edge browser. Use Chrome instead.

The following applies to Localization scanner:

• Scroll Bars: The scanner may display certain controls containing scroll bars (horizontal and\or vertical) as a string cut. As a result, it may report a false positive.

• Left Side Cut: The scanner cannot detect string cuts on the left side of the text. This is mostly relevant in right-to-left languages.

• Vertical Cut: If the control's text is not fully visible in the vertical axis, and does not contain scroll bars, the scanner is unable to analyze the text in the hidden area. As a result, it may report a false positive.

• Language Support: East Asian Languages and non-default languages are not supported.

• Multiple Child Controls: The scanner cannot detect string cuts on very small controls (less than three characters in length) such as lists and tree view.