• Activating Sprinter scanners does not guarantee detecting all relevant results. In certain environments, the Sprinter scanners might also detect false positive results.

• A scan operation can fail for one of the following reasons:

• The window of the AUT (application under test) was closed before the scan started.

• The window of the AUT was minimized before the scan started.

• The SprinterRTE process was terminated unexpectedly before the scan started.

• A technical issue is preventing Sprinter from interacting with the AUT.

• The AUT's add-in definitions are missing or not valid.

Issues listed in scanner results for which you created defects, continue to be listed in subsequent scan results.

Scanners are not supported when running tests on a Firefox or Chromium Edge browser. Use Chrome instead.

The following applies to Localization scanner:

• Scroll Bars: The scanner may display certain controls containing scroll bars (horizontal and\or vertical) as a string cut. As a result, it may report a false positive.

• Left Side Cut: The scanner cannot detect string cuts on the left side of the text. This is mostly relevant in right-to-left languages.

• Vertical Cut: If the control's text is not fully visible in the vertical axis, and does not contain scroll bars, the scanner is unable to analyze the text in the hidden area. As a result, it may report a false positive.

• Language Support: East Asian Languages and non-default languages are not supported.

• Multiple Child Controls: The scanner cannot detect string cuts on very small controls (less than three characters in length) such as lists and tree view.