Assigning Change Requests

Assigning a change request refers to assigning the status of the change request as well as who is currently responsible for the change request.

To assign change requests, do the following:

1. Select a folder from the folder tree.
2. Click the Change Requests tab in the upper pane.

   Tip: To find all change requests in a folder, click All Descendants on the toolbar. If desired, you can create a filter or query to find all change requests with New status or simply sort the Status column in the upper pane to find all New change requests.

3. Select the folder containing the change request in the Server Explorer or in one of the Eclipse Explorers.
4. Select the change request, then choose Properties from the Change Request menu or context menu.

   The Change Request Properties dialog box opens.

5. Review the settings and decide on an appropriate status. You can select Open, Is Duplicate, As Designed, or Deferred.

   • If you select Open, the Responsibility changes to the person best qualified to fix or enhance the product, as described in the change request.
   • If you select Is Duplicate or As Designed, the Responsibility changes to the person who submitted the change request. The assumption is that the person who submitted the change request will want to know about, verify, or perhaps challenge this change in status.
6. Click Apply, then click Next or Previous to review another change request.